International Shipping
At DipoStore, we understand the importance of reliable and efficient shipping. Our streamlined shipping process ensures that once an order is placed, it is swiftly prepared for dispatch from the nearest warehouse. This eliminates unnecessary delays and ensures that products reach customers in a timely manner.
To alleviate concerns about long shipping times, DipoStore has implemented a time-bound Shipping Policy. Our team works diligently to ensure that products are delivered within a specific timeframe.
If you face any issues with your purchase, we offer a hassle-free Refund Policy to ensure you receive a fair resolution.
Our flexible Return Policy allows you to return eligible items within a specified time frame. We strive to provide reliable shipping options with tracking and protection against loss or damages.
Should you need to cancel your order, please check out our Cancellation Policy for further guidance.
To prevent any unwanted issue from shipping, check out our Buyer Protection service. This service protects customers against risking scenarios such as: package loss, damage or delayed shipping.
Currently, our shipping services are limited to the following regions: Europe, Asia, North America, and Oceania. Further specifics for each country can be found in the respective sections below.
We apologize for any inconvenience caused by the unavailability of shipping to certain areas. Rest assured, we are actively collaborating with alternative shipping companies to ensure prompt delivery to your location.
| Region | Countries |
Estimated delivery time |
|
North Arnerica |
United States |
8-14 working days |
| Canada |
10-17 working days |
|
| Mexico |
10-14 working days |
|
|
Oceania |
Australia |
8-12 working days |
| New Zealand |
10-17 working days |
|
|
Europe |
Austria |
8-12 working days |
| Belgium |
8-12 working days |
|
| Bulgaria |
8-12 working days |
|
| Czech Republic |
8-12 working days |
|
| Cyprus |
8-12 working days |
|
| Denmark |
8-12 working days |
|
| Finland |
8-12 working days |
|
| France |
8-12 working days |
|
| Germany |
8-12 working days |
|
| Greece |
8-12 working days |
|
| Ireland |
8-12 working days |
|
| Italy |
8-12 working days |
|
| Netherlands |
8-12 working days |
|
| Norway |
8-10 working days |
|
| Poland |
8-12 working days |
|
| Portugal |
8-12 working days |
|
| Romania |
8-12 working days |
|
| Slovakia |
8-12 working days |
|
| Spain |
8-12 working days |
|
| Sweden |
8-12 working days |
|
| United Kingdom |
8-12 working days |
|
| Turkey (Türkiye) |
7-12 working days |
|
|
Asian |
Israel |
8-12 working days |
| Japan |
5-9 working days |
|
| Malaysia |
6-9 working days (East Malaysia 1-2 working days) |
|
| Singapore |
6-9 working days |
|
| Thailand |
8-10 working days (Add 1-2 working days for non-BKK/GBB) |
|
| Africa | South Africa |
12-15 working days |
| South America | Brazil |
18-28 working days |
* This estimated delivery time is calculated with Fast Shipping Standard.
Orders are processed within a couple of working days, not including weekends and holidays. Please extend your expected delivery date by that processing time. Successfully placed orders will receive an email confirmation with the order details. If you do not receive an email, please check your spam or contact us for confirmation.
Don’t hesitate to contact us immediately at support@dipoltd.com. We will support you with your order instantly.
*Packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost. Customers are responsible for any applicable charges.
Warehouse
DipoStore boasts an extensive network of warehouses. This global presence ensures that customers can access a wide range of products, regardless of their geographical location. Our warehouses are strategically located to cater to the demands of customers worldwide, providing convenience and accessibility.
With our well-organized inventory management system, we can promptly fulfill customer orders. Our warehouses are stocked with a diverse selection of products, ranging from electronics and fashion to household essentials and much more. This vast array of goods ensures that customers can find what they need, eliminating worries about unavailability.
Our Headquarters:
No. 06, Block 16TM3B, Urban Area, The Manor Central Park, Thanh Liet Commune, Thanh Tri District, Hanoi City, Vietnam 100000
Address to receive & process orders:
805, Building B, Jinzhong Ye, No. 22, Jintian Road, Longgang Street, Shenzhen, Guangdong, China 518112
Subsidiary address in the United States:
5830 East 2nd St Ste 8 Casper, Wyoming, United State 82609
Subsidiary address in the United Kingdom:
7 Coronation Road, Dephna House, Launchese, London, United Kingdom, NW10 7PQ
